Ethics in the Automotive Repair Industry Essay -- Automobiles Transpor

Ethics in the automotive Repair Industry other memorable encounter took place in San Antonio, when I pulled into a transmission repair shop. The owner test-drove the Olds with me in the pasenger seat. As we climbed a hill, the car seemed to be straining. I looked down and noted that he had one foot on the gas and the other on the brake. boy, it aint got no power at all in import gear, he said. Its real obvious the clutches be burnt. His solution rebuild the transmission for $395 to $495, depending on if I can save the torque converter. totse.comA dwarfish example of the kind of things mechanics will try to do to turn a profit and swindle customers. This is just one of many stories of repair scams.The automotive diligence is a legendary ethical battlefield, with mechanics and repairs shops known to try to make an extra buck or two by selling customers split they dont know they dont need and overcharging them for it, and wary customers trying to balance their budget, it goes b ack and forth. In the end however the winner is ordinarily the mechanic. This ethical quagmire brings us to the very roots of ethical decision making.Why is it so easy to cheat the customers in the automotive repair industry? The car is a complex machine and most people dont even know the basics of how it works and so they can considerably be taken advantage of. Although, because this is such a common occurrence people are wary of it, however, it is still very hard to determine when you are being cheated or not.During the summer last year I worked in an auto repair garage. I was not doing the complicated repairs by any means, I did more apprentice type work, helping the mechanics to do their jobs and some simple basic jobs on my o... ...isions when a customer walks through the door. forms CitedAuto Repair Scams An Investigation totse.com . Online. 1 Mar. 2003. http//www.totse.com/en/bad_ideas/scams_and_rip_offs/autoscam.html.Norman, Rich. The Truth About the Auto Repair Ind ustry Ford Festiva. Online. (2001) Feb 28 2003. http//www.fordfestiva.com/service/repairshops2.htm.Auto Repair Secrets CarInfo.com. Online. (2001). Technews Corp. 1 Mar 2003. http//www.carinfo.com/repair2.html.Honeycut, Earl D. Glassman, Myron Zugelder, Michael T. and Karande, Kiram Determinates of Ethical Behavior A Study of Autosales People. Journal of Business Ethics. 1.32 (July 2001) 69-74.Eskeldson, Mark. What Auto Mechanics Dont Want You to Know. New York McGraw Hill. 1999.How Car Engines Work How Stuff Works.com. Online. 1Mar2003. http//auto.howstuffworks.com/engine.htm